Future of medical services at Colnbrook Surgery

GPs from the practice have explored many options for the future with local NHS organisations and Parish Council members; however, have been unable to find alternative premises locally. As a result, they have made the difficult decision to apply to close the branch surgery.

In August and September last year, a number of drop-in sessions were held for the public and partner organisations, which were well attended and gave residents the opportunity to raise concerns and hear about the alternative options that were being explored. The practice has used all feedback received to help put some interim measures in place to ensure Colnbrook patients continue to receive high quality care.

Dr Nazaff Adam, Managing Partner at Langley Health Centre, says, “The practice has needed to act on this change and we would like to assure patients that we will continue to work with Colnbrook Parish Council, Slough Borough Council and Slough Clinical Commissioning Group to find alternative premises for the branch surgery in Colnbrook. However, the cost of the current premises is unreasonable and is not sustainable in the long term. As a result, the practice needs to withdraw from the lease by March 2017.”

In the interim there will be:

  • Flexible appointment times to support the community transport schemes being explored.
  • Ring fenced appointments for Colnbrook residents at Langley Health Centre to replicate current provision. This means that the same amount of appointments will continue to be available to patients.
  • Home visits for patients with a medical need will also continue.
  • Increased capacity and room space will be provided at Langley Health Centre to accommodate additional sessions.
  • Increased parking spaces will also be provided at Langley Health Centre from January 2017 to accommodate patients.

Dr Adam, continued: “Together with my GP partners at Langley Health Centre, we recognise the value of the branch surgery for patients and the community and are keen to do all we can to maintain the service and will be working hard to keep the practice open as long as possible until the end of February.”

Alex Tilley, Associate Director of Primary Care at Slough CCG, said: “We are currently working with Langley Health Centre to help them explore all options for the future in Colnbrook and ensure that all patients are supported during this period of change. We understand that there is an issue around transport links for some patients who attend Langley Health Centre and we are working with our partners to identify suitable transport options, which will be in place by February 2017. ”

"We understand that some patients may be worried about these proposed changes, but we would like to reassure them that they will continue to receive good treatment at the nearby Langley Health Centre, which has recently had investment to extend its premises to accommodate a growing population.”

Debra Elliott, Director of Commissioning, NHS England, South Central, said: “NHS England will continue to work with Slough Clinical Commissioning Group and Langley Health Centre to ensure that patients are kept informed throughout this process and services at the practice continue to be offered as normal.”

For further enquires please contact the practice on – lhc.enquiries@nhs.net

To find out about alternative GP practices visit the NHS Choices website via www.nhs.uk. Alternatively, patients can contact NHS England’s Customer Contact Centre on 0300 311 2233 for information on GP practices closest to where they live.

Notes to editors
For further information contact the Slough Clinical Commissioning Group Communications and Engagement team on
01753 636 836 or email communications.eastberksccgs@nhs.net